SleekFlow offers an Android version for users to download from Google Play. ![]() How you can use WhatsApp Business API depends on your service provider. In short, the WhatsApp Business API can greatly enhance workflow efficiency by allowing integrations with your own systems, helping the team unleash the full potential of WhatsApp as a channel for communication with customers. Thus, the rest of the team won’t get distracted. Once a lead already has an assigned responsible service agent, he or she will be the only one to be notified. Moreover, if a potential customer texts you for the first time, a lead card will be created and saved to the system. For example, the whole team will be able to view and respond to messages received through WhatsApp together as the app is no longer limited to a single phone and user. If not, head over to your local mobile app store and type in 'WhatsApp Business.' If youve already set up an account, the app will connect your account to a Business profile. Through the WhatsApp Business API, businesses can finally integrate WhatsApp with Customer Relationship Management (CRM) software, saving them from a lot of hassle while boosting team productivity and streamlining communications with different stakeholders.Īdding WhatsApp to a CRM system unlocks many add-ons. Making a WhatsApp Business account is easy, especially if you have the app already downloaded. If you have a business to take forward, I suggest you explore WhatsApp Premium service for Business accounts more. It is a completely optional service that could be available by businesses by paying the pre-decided charges. ![]() In August 2018, Facebook announced the launch of WhatsApp Business API, making it practical for brands to manage large volumes of messaging inquiries. The WhatsApp Premium service is an optional service available for businesses that want to go places. Read more: How Singtel leverages WhatsApp Business to drive Customer Experience 3.0 How to set up a multi-user login on WhatsApp Business?Īs we just said, WhatsApp’s #1 position in the global messenger apps ranking list is well-earned. ![]() Unlock your phone if you’re on iOS 14 or above: Point your phone at the screen of the device you want to link to scan the QR code. If you don’t have biometric authentication enabled, you’ll be prompted to enter the pin you use to unlock your phone. How to Use WhatsApp for Business WhatsApp Business Tutorial for Small Business In this video, I show you how to use WhatsApp for your small business. ![]() If your device has biometric authentication, follow the on-screen instructions.
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